Case Study: Creigiau Golf Club
As experts in IT, Managed Print and Communications, Jellyfish is well-placed to help businesses across a range of industries, but one sector where the IT firm has carved a niche for itself is in the golfing world.
They work with a range of clubs across Wales and one such example is Creigiau Golf Club, a picturesque parkland course nestled in the village of Creigiau, northwest of Cardiff.
Coordinated by sales executive Rhys Clark, the Jellyfish team worked closely with club manager Richard Brookman to understand the needs of the club and at the very early stages, a key obstacle was identified.
Exiting the club's existing phone contract
The club had been tied into a particularly lengthy contract for their phone line and broadband which had the potential to prevent a number of the upgrades the club required.
However, thanks to Rhys and the Jellyfish team, they were able to get them out of the old contract in a cost-effective manner that not only liberated the club from previous constraints but also paved the way for a comprehensive upgrade of its IT infrastructure, as he explained:
"Not all businesses are in phone and broadband arrangements that limit the ability to have a third party install new infrastructure," said Rhys, "but when it does happen, it can be a pain, however, we have extensive experience in this area and are well placed to help most businesses exit such contracts."
Upgrades and improvements
Once the phone and broadband issue had been navigated, the team set about the installation and upgrade of a range of systems including:
- New Faster Broadband: The introduction of two new broadband lines, one for the clubhouse and another for the Greenkeepers' building, ensures robust and reliable internet connectivity across the club's premises. This enhancement is crucial for both the operational efficiency of the club and the satisfaction of its members, offering them seamless access to digital services.
- New PoE Switches: Power over Ethernet (PoE) switches facilitate the delivery of power and data over a single network cable to devices like IP cameras and VoIP phones. This simplifies the network infrastructure and reduces the need for additional power supplies, making it a cost-effective and efficient solution for the club.
- Managed Access Points & Firewalls: To support the new broadband and networking hardware, Jellyfish Solutions installed managed access points and firewalls. This setup ensures comprehensive coverage and robust security across the club, safeguarding sensitive data and providing a reliable Wi-Fi network for staff and guests.
- New VoIP Phone System with Yealink Handsets: Transitioning to a VoIP phone system modernises the club's communication capabilities. The latest Yealink handsets offer superior sound quality and features, enhancing internal and external communications. VoIP technology also offers scalability and cost savings on calls, an essential factor for the club's operational budget.
- Software Updates for the Club's Main PC: Updating the software on the club's main PC ensures that key software programs run smoothly, supporting the club's day-to-day operations and enhancing overall productivity.
A happy customer!
Brookman expressed his satisfaction, stating, "Jellyfish Solutions has not only met our expectations but exceeded them. Their understanding of our needs and the speed at which they implemented the solutions was brilliant."
Tech support bolted on.
In addition to these transformative solutions, Creigiau Golf Club has secured Jellyfish's comprehensive support package. This commitment ensures that any IT issues can be swiftly addressed with a single call to the Jellyfish team, providing peace of mind and allowing the club to focus on its core mission of offering an exceptional golfing experience.
Rhys Clark, reflecting on the partnership, remarked, "Working with Creigiau Golf Club has been a highlight for us at Jellyfish Solutions. We're proud to have delivered a suite of solutions that not only meet their current needs but also provide the flexibility to evolve with them."
This collaboration between Jellyfish Solutions and Creigiau Golf Club is a shining example of how tailored IT solutions can significantly enhance the operational efficiency and member experience of golf clubs.
It's a partnership that sets a new standard in the golfing industry, demonstrating the power of innovative technology to transform traditional settings into modern, connected communities.
If you own or manage a golf club and would like to talk to us about our services, please contact:
02921 202011 | hello@jellyfish.solutions